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    Capella 4050 Assessment 3

    Capella 4050 Assessment 3 Care Coordination Presentation to Colleagues

    Student Name

    Capella University

    NURS-FPX 4050 Coord Patient-Centered Care

    Prof. Name


    Care Coordination Presentation to Colleagues

    Hello, today I am here to present about care coordination, a significant concern affecting healthcare quality. Care coordination is recognized as an effective technique for improving healthcare quality and decision-making through the active participation of the interdisciplinary team in the preparation of patient treatment plans (Sterling et al., 2022). Its crucial role is to improve patient outcomes by ensuring that healthcare facilities are delivered efficiently, efforts are not repeated, and care gaps are minimized. Care coordination is also essential for increasing patient participation, improving communication between healthcare team members, and optimizing resource allocation. It supports patients in reforming their healthcare process by enhancing their overall experience and ensuring they receive the proper care at the right time while honoring their preferences and values.

    Evidence-Based Collaboration Strategies for Nurses with Patients  

    Collaboration strategies based on evidence among nurses, patients, and their families are essential to patient-centered to enhance the quality of care and increase patient and family satisfaction with the healthcare experience. Some evidence-based and culturally relevant strategies exist to collaborate with patients and their families to achieve targeted health outcomes. Communication and collaboration strategy between healthcare professionals and patients is essential for providing high-quality care and ensuring patient safety.

    Understanding patients’ needs and expectations creates trust, encourages patient-centered care, and increases patients’ well-being and autonomy (Hollander et al., 2022). Nurses should speak in simple language to ensure patients and families understand the information about disease and treatment. Nurses should listen to patients and their families actively. They should ask open-ended questions and encourage them to express their concerns and wishes.

    Capella 4050 Assessment 3

    Culturally sensitive collaboration strategies are essential; with the help of this, nurses give patient care by recognizing their background and cultural preferences. Patients who do not know the language as their first language or originate from various backgrounds suffer an increased risk of medical adverse events due to communication and understanding issues. Nurses play an essential part in this effort by providing culturally competent collaboration strategies for both patients and their families (Soh et al., 2022). Shared decision-making (SDM) is a collaborative, evidence-based strategy of healthcare in which patients, family members, and healthcare professionals collaborate to determine treatment and care decisions.

    With the help of SDM, patient outcomes improve their quality of life and patient satisfaction. Nurses play an essential part in SDM. They interact with patients regularly and give them provided information. They support the patient during evidence-based decision-making and ensure their values and options are respected (Mortelmans et al., 2023). The strategies are supported by credible evidence as they are relevant to the topic. These evidence-based strategies are taken from systematic reviews and other well-designed studies and articles. They are published in reputable peer-reviewed journals. They are updated and current.

    Change Management Enhance Patient Experience, Patient-Centered Care and High-Quality

    Change management is critical in healthcare, affecting elements essential for providing high-quality, patient-centered care. Effective change management ensures that healthcare organizations accept these changing practices, technologies, and patient hopes while enduring patient-centered. The first aspect that impacts change management and care quality is the Evidence-Based Practice model EBP that will be used to implement and analyze the methods.

    The second factor is leadership, essential for inspiring and allowing nurses and HCPs to embrace care coordination techniques because it affects how the patient’s family reacts to the strategies and how well the interdisciplinary and multidisciplinary team communicates and collaborates. The third factor to evaluate is the economic model, which engages the resources and ensures that the plans and the resources are effectively implemented. The fourth factor is the patient family and HCPs’ training and expertise, which gives better results to show their capability in patient-centered care, culture-based care, nurse-patient interactions, patient security and stability, and patient and relative administration.

    Capella 4050 Assessment 3

    The fifth component is providing care in various languages, as communities may contain people from various cultures. A lack of multilingual help reduces favorable patient outcomes and makes it more difficult for patients to improve their healthcare quality. The sixth factor to consider is the nurse-to-patient ratio; the lower the ratio, the greater the risk of burnout and blunders. Medication, administration, and record-keeping errors impact the standard of care and the reputation of the hospital (Dijkstra et al., 2022).

    Patient satisfaction and patient experience are important factors in healthcare quality. However, they have different focus and evaluation. Patient satisfaction is analyzed through surveys that indicate how patients are satisfied with their healthcare interactions and the influence of provider selection. Whereas the patient experience is measured by PROMs and PREMs that go through satisfaction, and it involves clinical results, communication, and the impact on patient well-being. A patient’s ideal experience is improved by treatment adherence, clinical outcomes, and patient involvement. Healthcare practitioners should constantly update assessment methodologies and questionnaire design to improve patient satisfaction and experience.(Ferreira et al., 2023).

    Coordinated Care Plans Rationale Based on Ethical Decision-making

    Coordination of care plans is essential in healthcare to ensure that patients receive comprehensive and effective care while following ethical values. The values-based guide that leads healthcare workers in providing patient-centered, well-coordinated treatment within multidisciplinary teams is ethical decision-making. It assures that patients are active participants in their treatment, with their preferences and values considered at all times. In healthcare, ethical decision-making is guided by autonomy, beneficence, no maleficence, and fairness. These values serve as ethical standards that nurses must adhere to to ensure their activities are in the patient’s best interests and per the principles of ethical healthcare practice.

    Nurses regard the principle of autonomy, which highlights the patient’s right to decide on their treatment and care based on their preferences. Autonomy ensures patients are free to choose their actions from the information nurses provide, and the nurse fully facilitates them to support these choices. In the principle of beneficence, nurses must proceed in ways that help the patient and promote their well-being. Nurses are devoted to taking care of patients, which improves their patients’ health and general quality of life. This includes providing interventions and therapies that improve the patient’s health. Non-maleficence highlights the commitment to cause no harm.

    Nurses work hard to keep patients safe and to reduce any risks related to their treatment. This principle assists nurses in making judgments that prioritize the patient’s safety and well-being. The view of justice or fairness highlights the equal and fair distribution of healthcare resources and treatment decisions. Nurses ensure that all patients have equitable access to care and that treatment allocation choices are made without discrimination or biases (Haahr et al ., 2019).

    Consequences and Logical Implications of an Ethical Approach to Care

    Adopting an ethical framework in healthcare primarily bolsters trust between patients and providers, necessitating clear communication about potential risks. This trust-based approach often leads to better treatment adherence and improved patient outcomes. Simultaneously, ethical decision-making, which includes equitable resource allocation, might strain limited resources, pushing healthcare settings towards innovation and prioritization. Institutions that consistently uphold these ethical values enhance patient well-being and fortify their reputation, attracting patients and top medical professionals (Card, 2020).

    Influence of Healthcare Policy on Patient Experiences and Outcomes

    Healthcare policy affects persons, communities, healthcare providers, and the whole healthcare system. The influence of healthcare policy varies greatly depending on the policies in existence and the context in which they are implemented. Individuals’ and communities’ general health and well-being are influenced by health policy. The Office of Disease Prevention and Health Promotion (ODPHP) created the “Healthy People 2030” policy with specific goals.

    This strategy’s goals strongly emphasize safeguarding people’s safety and well-being by increasing healthcare quality (Healthy People 2030, 2020). Establishing well-informed, evidence-based policies that address the population’s different health requirements is the cornerstone for improved health nationwide. Implementing these policies with specific aims and objectives can help enhance the healthcare system.

    The Family and Medical Leave Act (FMLA) is a United States federal law that offers up to 12 weeks of unpaid, job-protected leave annually to eligible employees. Eligibility criteria include personal severe health conditions, caring for a family member with a severe health issue, childbirth, adoption, or foster care. The FMLA provisions can also positively impact patient outcomes and experiences by allowing healthcare professionals to take necessary leave for their health or to care for a family member without risking their job.

    This can reduce stress levels and increase focus on patient care and overall job satisfaction among healthcare providers by potentially enhancing the quality of care and patient experiences within the healthcare system. Additionally, the FMLA’s support for work-life balance may aid in retaining skilled professionals by ensuring continuity and stability in their work. Eastman (2020) also recommended the expansion of the Family and Medical Leave Act (FMLA) to improve the workplace and job security for cancer patients, which will also impact the mental health of patients.

    Raises Awareness of the Nurse’s Vital Role in the Coordination and Continuum of Care

    Nurses are crucial in raising awareness of care coordination and continuity for improving healthcare outcomes. They are the backbone of patient care, serving as supporters, educators, and team members on the healthcare team. Nurses lead to more patient meetings and better collaboration among healthcare providers. They are more efficient in resource allocation and more vital in patient advocacy. This awareness can also assist in preventing nurse fatigue, facilitate professional advancement, and encourage evidence-based practice.

    The American Nurses Association (ANA) promotes and supports nurses’ critical role in the integrated care approach to improve medical practitioners’ performance and healthcare results across varied patient groups and care settings. This helps improve service quality and adds to the wise placement of healthcare resources. Nurse practitioners, in particular, demonstrate the necessary knowledge and creativity in developing, implementing, and reviewing team-based care coordination strategies while smoothly interacting with colleagues (Haahr et al., 2020). Generally, admitting and respecting nurses’ duties is essential for better patient care and strengthening the nursing profession and healthcare systems worldwide.


    Card, A. J. (2020). What is ethically informed risk management? AMA Journal of Ethics, 22(11), E965-975.  

    Dijkstra, B. M., Felten-Barentsz, K. M., van der Valk, M. J. M., Pelgrim, T., van der Hoeven, H. G., Schoonhoven, L., Ebben, R. H. A., & Vloet, L. C. M. (2022). Family participation in essential care activities: Needs, perceptions, preferences, and capacities of intensive care unit patients, relatives, and healthcare providers—An integrative review. Australian Critical Care.  

    Eastman, P. (2022). Building a more supportive workplace for cancer patients. Oncology Times, 44(15), 14–15.  

    Ferreira, J., Patel, P., Guadagno, E., Ow, N., Wray, J., Emil, S., & Poenaru, D. (2023). Patient experience or patient satisfaction? A systematic review of child- and family-reported experience measures in pediatric surgery. Journal of Pediatric Surgery, 58(5).  ku sa

    Haahr, A., Norlyk, A., Martinsen, B., & Dreyer, P. (2019). Nurses experiences of ethical dilemmas: A review. Nursing Ethics, 27(1), 258–272.  

    Healthy People 2030. (2020). Heart Disease and Stroke – Healthy People 2030.  

    Mortelmans, L., Bosselaers, S., Goossens, E., Schultz, H., & Dilles, T. (2023). Shared decision making on medication use between nurses and patients in an oncology setting: A qualitative descriptive study. European Journal of Oncology Nursing, 64, 102321. 

    Soh, H., Rohlfing, M. L., Keefe, K. R., Valentine, A. D., Noordzij, P. J., Brook, C. D., & Levi, J. (2022). Interpreter use and patient satisfaction in the otolaryngology outpatient clinic. Cureus, 14(5).  

    Sterling, M. R., Lau, J., Rajan, M., Safford, M. M., Akinyelure, O. P., & Kern, L. M. (2022). Self‐reported gaps in care coordination and preventable adverse outcomes among older adults receiving home health care. Journal of the American Geriatrics Society, 71(3).