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NURS FPX 6214 Assessment 4 Staff Training Session

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    NURS FPX 6214 Assessment 4 Staff Training Session

    Student Name

    Capella University

    NURS-FPX 6214 Health Care Informatics and Technology

    Prof. Name


    Staff Training Session


    Good morning, everyone. I’m Wilfrid Louis, the nursing leader, here to conduct a training session on the telehealth-integrated Electronic Health Record (EHR) system. The purpose of this session is to familiarize you with the new technology being implemented at Blue Ridge Medical Center. This webinar aims to enhance your knowledge, address queries, and facilitate a smooth adaptation to the system. Our goal is to launch this technology to improve patient outcomes and satisfaction within our organization. For any questions, we’ve allocated time at the end of the session.

    If you have additional queries later, please document them or share them with your respective heads for prioritization in future training sessions. Before we commence, let’s have a brief overview of the telehealth integration proposed for our organization, focusing on the medicine portal designed to address current organizational challenges.


    Let’s delve into the objectives of this presentation:

    1. Understanding the purpose and use of telehealth-integrated EHRs, along with associated downsides.
    2. Exploring the benefits and risks of Telehealth Integrated EHRs and addressing contrary perspectives.
    3. Emphasizing the necessity of successful telehealth-integrated EHR deployment.
    4. Discussing privacy and confidentiality concerns related to telehealth-integrated EHRs.
    5. Exploring how the organization will evaluate the technology’s effectiveness.
    6. Discussing ongoing training and technical support requirements for staff during implementation.
    7. Conclusion and Q&A session.

    Purpose of the Telehealth Integrated EHR System

    The telehealth-integrated EHR combines telehealth technology with EHR systems, enabling virtual care, online consultations, and diagnostic treatment. This integration aims to enhance medical record accuracy, provide portal access, and offer error-free, quality care, supporting informed decision-making (Haleem et al., 2021).

    Studies indicate that telehealth technologies facilitate coordinated care for chronic patients, providing advanced, timely care and reducing hospital-acquired infections (Davidson, 2020). These systems empower patients to actively participate in their care, improving communication and reducing healthcare costs.

    Use of Telehealth-Integrated EHRs

    These systems enable healthcare providers to conduct virtual consultations, diagnose conditions remotely, and monitor vital signs and chronic conditions. Patients, doctors, and nurses can access medical advice, records, and treatment plans, promoting active patient engagement (Gajarawala & Pelkowski, 2021). The technology also reduces healthcare costs and enhances communication.

    Downsides or Limitations of Telehealth-Integrated EHRs

    While beneficial, these systems have limitations, including challenges in performing comprehensive physical examinations, potential security breaches, and regulatory barriers. Connectivity and security issues may compromise patient confidentiality and trust in healthcare providers (Gajarawala & Pelkowski, 2021). Additionally, concerns exist about the impersonal nature of online interactions and potential impact on the patient-provider relationship.

    Risks and Benefits of Telehealth-Integrated EHR System

    Examining the potential benefits, these systems increase access to care, allow remote monitoring, and enhance patient engagement. However, privacy and confidentiality issues, digital literacy challenges, technical glitches, and a perceived lack of personal touch pose risks (Haimi, 2023; Nouri et al., 2020).

    Requirements for Successful Deployment

    Successful deployment requires a robust technological infrastructure, addressing issues such as bandwidth availability, data security, and interoperability. Ongoing comprehensive training for healthcare providers, patients, and their families is crucial. Telehealth-friendly interfaces, addressing digital literacy concerns, and evaluating potential risks are essential for a successful deployment (Pandit et al., 2023).

    Patient Confidentiality and Privacy

    Ensuring patient confidentiality and privacy involves adhering to HIPAA regulations, implementing end-to-end encryption, regular data audits, and obtaining informed consent. Clear communication with patients about security measures and data usage is imperative (Basil et al., 2022).

    Evaluation and Criteria for Assessing Technology Effectiveness

    Effectiveness will be evaluated through comparative analysis, feedback, and surveys from end-users. Short-term and long-term results, including workflow efficiency, patient satisfaction, and cost-effectiveness, will be assessed. Criteria include patient satisfaction, data security, provider efficiency, and financial impact (Adane et al., 2019).

    Ongoing Training and Technical Support

    Ongoing training will be provided through online sessions, workshops, videos, quizzes, and user-friendly manuals. IT support will be readily available through help desks and helplines. Knowledge retention and addressing evolving technology concerns will be ongoing challenges, requiring sustainability plans and skill maintenance (Jalalabadi et al., 2018).


    This training session aims to equip you with essential knowledge for the upcoming telehealth-integrated EHR implementation. Your active participation is vital for a successful transition. If you have any questions, please feel free to ask during the Q&A session. Thank you for your time and patience.


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